IT DEPENDS. This varies according to the urgency of the problem and we allocate a number of urgent slots each day to accommodate for this. Non urgent appointments will usually be dealt with within 3weeks
It is your responsibility to remember your appointment date and time.
We will try to contact you by phone/ SMS a day or so beforehand to remind you and will leave a message on whatever answering service you have nominated. We understand there may be many reasons for non-attendance.
However, failure to attend appointments denies other patients the opportunity to access medical care earlier and creates additional work in follow-up for practice staff, your referring doctor and myself.
So… If you miss 1 appointment without appropriate prior notification* we charge a cancellation fee and this must be paid prior to accepting a new booking.
If you miss 3 appointments without appropriate prior notification* we will not offer any more.
*appropriate prior notification is by telephone (leaving a message on our answering machine is OK) or email to email@example.com at least 1 business day in advance or, in unusual circumstances, as soon as possible on the day.
Private health care card details if you are in one
Payment for the consultation
Your child. We know this may seem obvious… sometimes it doesn’t happen
Your child must be accompanied by someone with legal responsibility for them - a parent or guardian. Again, we know this may seem obvious… sometimes it doesn’t happen
YES. I do a 1:4 on-call at John Hunter Childrens Hospital for babies, children and young people under 16yrs
I operate at 3 locations: Warners Bay Private hospital, John Hunter Children’s hospital and The Maitland hospital.
We will not conduct any consultation unless your child is accompanied by a parent or an appointed guardian.
This does not include, for example, a friend or an aunt/ uncle.
We will neither divulge information to another parent without the permission of the parent attending the consultation, nor, except in emergencies, will we accept consent to procedures or invasive investigations without the consent of all legally prescribed parties. It is your obligation to inform us of custody issues (including any court orders in place).
If custodial arrangements and domestic disputes interfere with the provision of clinical services, we will all be wasting each other’s time. We will not continue until these are resolved. The safety and wellbeing of the child/young person is paramount.
If we suspect a child is at risk of neglect and abuse (including witnessing domestic violence), or their safety cannot be guaranteed, we are legally obliged to report the matter to the Department of Family and Community Services (FACS)
Babies, children and young people <16years old with a wide range of congenital and acquired conditions in both general and urological surgery.
This includes: open and laparoscopic (“key-hole”) surgeries, lumps and bumps, external or internal uro-genital problems, upper and lower gastrointestinal problems, antenatally detected anomalies, extra-cardiac thoracic…. and so on.